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turning off out of charger

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‎10-24-2023 03:04

‎10-24-2023 03:04

hi! my problem is whenever i take my alta out of the charger, it immediately turns off and won’t turn back on unless i put it back in the charger even though the watch is fully charged. what do I do? this has been happening for a few weeks now…

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‎10-24-2023 13:10

‎10-24-2023 13:10

Hello @triviaslove and welcome to the Community.  Rechargeable batteries have a lifespan.  I'm sorry, but your battery is dead.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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