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washed my cell phone how do I get fitbit to sync to my laptop instead

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‎03-13-2020 08:14 - last edited on ‎07-24-2025 21:34 by Fitbit Moderator

‎03-13-2020 08:14 - last edited on ‎07-24-2025 21:34 by Fitbit Moderator

I put my cell phone through a wash.  Trying to get sleep to sync through my win 10 laptop.  Got the dashboard up but it isn't sync'ing. Staying at home due to coronavirus but need fitbit steps and calories and sleep. help.

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‎03-13-2020 12:55

‎03-13-2020 12:55

Are you using the wireless bluetooth dongle that came with it?

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‎03-13-2020 13:15

In response to SunsetRunner

‎03-13-2020 13:15

I have bluetooth on my laptop, but I have no clue what you are talking about. oy

nan

 

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‎03-22-2020 02:55

In response to Nan8LT

‎03-22-2020 02:55

I'm assuming that your computer is running Sin10 or a MAC. 

Go to https://www.fitbit.com/setup this page will fire t you to the proper app. 

Install app, log into app, you may need to agree to a few permissions and then your setup to sync. 

 

When washing the phone.. It is best to use only a little water. 

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