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0 active minutes

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‎01-02-2019 12:29

‎01-02-2019 12:29

Screenshot_20190102-212402.jpg

 I made 2 workouts today: one yoga session for 10 minutes and one fat burning for 12 minutes, but it did not count active minutes. Can you help me  

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3 REPLIES 3

‎01-03-2019 01:40

‎01-03-2019 01:40

It may just be that you were not exercising hard enough or long enough to get active minutes. You really have to be very active to get them. See fitbit's guide at https://help.fitbit.com/articles/en_US/Help_article/1379

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‎01-03-2019 04:46

In response to SteveH

‎01-03-2019 04:46

The day before, I did the same with same duration and it count them. Both of them were considered as fatburning. I am having this problem after upgrade. 

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‎01-03-2019 04:57

In response to 19leus97

‎01-03-2019 04:57

Yes I'm having this problem too. I've tried resetting, reinstalling ect. but to no avail. The problem isn't that you need to exersice harder ; it's that Fitbit need to make their products fit for purpose.

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