help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

1647 floors year-to-date but no floor badges in app

yesterday

yesterday

According to the app, I have 1,647 floors year to date, but haven't earned a single floor badge.  I can see days with over 30 floors climbed, but haven't been awarded the Happy Hill badge for 10 in a day.  I can see that I'm not the only user experiencing this problem.  Has anyone found a satisfactory resolution?

I'm using a Pixel Watch 2 and a Pixel 8, if that matters.

Best Answer
0 Votes
2 REPLIES 2

7 hours ago - last edited 7 hours ago

7 hours ago - last edited 7 hours ago

Maybe disconnect your devices and uninstall/install the Fitbit app.  Sucks that we need to do that as much as we do just to fix the smallest of issues.

Best Answer
0 Votes

6 hours ago

6 hours ago

Hello @Illinigolfer 

The Floor badges have been "broken" in the Fitbit app for quite some time. It doesn't seem to be the highest priority to restore the floor badges. 

Rieko | N California USA MBG PE

Best Answer
0 Votes