help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Access Denied now shows when logging in to Fitbit or previous community posts.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2024 04:56

‎10-03-2024 04:56

Now when I try to log in to Fitbit, as I always have, including clicking a link to a past post in the community forum, instead of seeing what I should, or anything helpful, it now shows:

Access Denied

Sorry, you don't have permission to access this page. Please click here to return to the Fitbit Community.
 
Best Answer
0 Votes
1 REPLY 1

‎10-03-2024 07:39

‎10-03-2024 07:39

Hi @Thingo  that happens to me on occasion. With Fitbit updating pages of information, often the old link doesn't take you to the desired link, but you get that access denied because the url has changed. This seems to be the case with older threads where a post or a page may have been removed during the cleaning of the forums. They often remove old or inaccurate information.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer