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Active minutes tile reappearing after removal

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‎06-06-2017 06:17 - last edited on ‎06-06-2017 09:00 by Moderator Alum

‎06-06-2017 06:17 - last edited on ‎06-06-2017 09:00 by Moderator Alum

I'm having a similar and ongoing issue... I keep deleting the active hours tile and it reappears every few days. I'd like it to stay away permanently.

Galaxy 7, Android v 7.0

 

Moderator edit: edited title for clarity

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4 REPLIES 4

‎06-06-2017 09:17

‎06-06-2017 09:17

Hi, @PaulaSchbk! I think there are some issues going on with the latest app version. I have been having tiles disappear, reappear, and rearrange, too. Just be patient and hopefully it will be resolved soon, either in the current version or by an app update. It's not normal behavior, for sure!

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎06-06-2017 09:43 - edited ‎06-06-2017 09:49

‎06-06-2017 09:43 - edited ‎06-06-2017 09:49

@PaulaSchbk I moved your post into its own thread to improve your chances of getting an answer to your question.

 

The tile should not be reappearing once you've had the chance to delete it from the Android Dashboard. If it does, I recommend logging out and logging back in. Hope that helps.

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎06-06-2017 12:04

In response to ErickFitbit

‎06-06-2017 12:04

It showed up again. I did as you suggested- deleted it, logged out, and then logged back in (I also rebooted my phone for good measure). The tile is back. =( Any other ideas for me to try? Thanks in advance!

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‎07-05-2017 23:24

In response to MakMak

‎07-05-2017 23:24

I am having exact same issue with "floors" and "are you moving each hour" and "days of weekly exercise"

Android 6 samsung s5 all updated.

 

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