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Cannot edit my exercises on Fitbit app

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Up until today I could edit my fitbit activities, although there were occasional times when the edit wouldn't take and I'd have to delete the activity and create a new activity. Today, I am unable to edit my fitbit activities at all. The changes just won't take. I really don't  want to delete and create again.

Any suggestions?


Moderator Edit: Clarified subject

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8 REPLIES 8

Hello @Rolam and welcome to the Community.  Do you use an Android or iPhone?  You are describing an app issue.  An issue like this is usually limited to one platform.  Your post can get moved to a better fit forum, where you might get more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Android. Everything was OK till today.
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Hello @Rolam 

There was a bug that affected the ability to edit completed workouts that was partially fixed. However, now I'm seeing users reporting that they can no longer edit their workouts in the last couple of weeks.

I'm going to try to escalate this issue and will report back if I get an update.

Rieko | N California USA MBG PE

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Tyvm
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Hello @Rolam 

The issue has been escalated and the team is working on a fix.

Unfortunately, we don't have any idea on how long it will take to rollout the fix. If I learn of any updates, I'll report back.

Rieko | N California USA MBG PE

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Tyvm!
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@Rolam Welcome to the forums. @LZeeW and @RiekoC Thanks for helping our new member.

@Rolam Thanks so much for letting us know you aren't able to edit the exercises you logged with your device. Our engineers are aware of the issue, and they're working on a fix.

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Thank you.
Ron
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