Activity goal data not showing on app (Inspire HR)

[Backonthehorse]

Hi! I'm new to FitBit and got an Inspire HR a little over a week ago. I have a Samsung Galaxy S9. I don't have ANY activity goal information on the app at all, even though the FitBit has been showing me meeting my goal multiple hours on multiple days. So I have NO red dots on any days, and no data about sedentary periods either. I tried logging out, restarting both phone and the Inspire. All my other data syncs ok. Ideas? Thanks!

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Backonthehorse.

Thanks for sharing all for those details on what is going on and the steps that you have tried to get it to work again.

The first thing I'd like to recommend that you try to clear the app's cache and then log out from the app and then back in. That should force all information to be loaded from the servers again and should get the accurate details to show up.

If those steps do no work, please take and share a screenshot of what is it that you are seeing. That way I will be able to better understand what is happening and find the best way to move forward.

I look forward to your reply.