10-07-2023 10:31
10-07-2023 10:31
Hi, I have a problem adding my AmEx credit card to my fitbit pay wallet. At first try I successfully added it to my app and even saw it was synced to my Sense, but then it had a verification error so i had to remove it from my wallet.
I tried to add the same card again on my app, but this time, whenever I put in my info and try to register my card, this error message pops up. Since the first time I added this card it worked fine, I'm pretty sure it's not my card that's causing this problem. I see some people on this forum has been experiencing the same issue, but no one seems to have been offered a working solution. The 1:1 chat service was no help. Please help me use this product's feature.
10-07-2023 10:37
10-07-2023 10:37
FYI: Tried deleting and reinstalling the app, restarting my device, restarting bluetooth etc. Thinking this might be an backend app problem.