10-14-2023 17:40
10-14-2023 17:40
I'd hesitated to install the latest update because I feared a downgraded experience since the Google acquisition. But when the app went completely down for almost 24 hours earlier this week, i ended up updating in an effort to make it work. To say I'm disappointed is an understatement. Aesthetically, I absolutely hate the appearance of the dashboard. The "color scheme" is so displeasing to look at, and it's honestly shocking to me that with this big of an update, a dark mode option wasn't added--it's been requested for literal years. At the very least, there should be an option to customize colors or choose from a variety of faces/themes.
There is way too much white space and the "at a glance" info is just too spread out. (Yes I'm aware of the custom metrics and am using it--it's still a downgrade) The fact that the info underneath can only be moved up or down by moving the entire category is ridiculous -- each item should be able to be independently moved as it was before.
The battery being a bar that says "low" (or whatever level) is useless--another absolute downgrade. I relied heavily on being able to check that percentage, as I know others did as well.
What was the thinking behind removing streaks? These little details are things that motivate people, which is supposed to be the point of this, right?
I've defended Fitbit for years to the apple watch crowd, and been a loyal user. And when I would show people the app and functionally--they actually did get it! Now? This interface looks like I haven't updated my app since like 2009. The degraded quality is so obvious, I can't help but wonder if this is intentional somehow--an attempt by Google to make Fitbit obsolete and push the Pixel watch.
All in all, this is a terrible update and from the looks of other comments, I'm not alone in this thinking. I believe we'll find out with the next update or so if Fitbit/Google is actually devoted to maintaining a high standard for this brand; one that will take this user feedback and put it to action, or is simply going to degrade the user experience until the brand dissolves.
10-15-2023 20:55 - edited 10-15-2023 21:06
10-15-2023 20:55 - edited 10-15-2023 21:06
10-16-2023 08:02
10-16-2023 08:02
Thanks! I did actually post this there later when I found that section--i can delete this post from this section! This was my first time using the forum to post myself, so I'm not fully aware of the protocol yet!