Since the firmware update 2 days ago, my charge 3 isn't working. The face is frozen, so I can't do the canned reboot process. Is there another way to reboot? I updated firmware on Saturday , regrettably, and it charged to 100%. On Saturday evening, the fitbit screen froze - I couldn't sync or reboot. I ignored the problem and at some point it worked again. On Sunday it synced after a hike, and the same problem happened again. When it came back online 6 or 8 hours later, the battery was drained. Woke up this morning, battery is drained. I charged it, and when I unplugged it to put it back on the face is frozen again. Is there a way to back out of the firmware update? Is Fitbit working on this very prevalent issue? It's been 4 hours and still frozen for the 3rd time in 2 days.
