08-02-2021
23:13
- last edited on
08-03-2021
15:47
by
SilviaFitbit
08-02-2021
23:13
- last edited on
08-03-2021
15:47
by
SilviaFitbit
After the latest update to 3.44, the fitbit app can not share my steps anymore. That function is not available on the screen.
Moderator Edit: Clarified subject
08-03-2021 15:47
08-03-2021 15:47
@Rob.v Welcome to the Fitbit Community. Thanks for the details mentioned.
It looks like you're using a new feature that we're trying out. Your Fitbit app may look different from your friend's. We're always looking to improve our products, so if the design we're testing is successful, you may see elements of it in a future version of the app.
Hope this helps. See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-07-2021 17:59
08-07-2021 17:59
It's disappointing ....updated stuff should be better not worse. Hopefully it will come back...m
08-08-2021 02:09
08-08-2021 02:09
08-08-2021 02:11
08-08-2021 02:11
That's correct. Update's should make things better and not worse.
08-08-2021 12:22
08-08-2021 12:22
Hi @SilviaFitbit
So how i can share my today activity without that button?
Can you share to us instruction how to do that? 😉
08-10-2021 13:17
08-10-2021 13:17
@Goreskil Welcome to the Fitbit Community.
@Rob.v and @Rogacz88 Hi there.
Thanks for your feedback, we're always striving to improve our services offered. To share your stuff, follow these steps:
- Go to the Fitbit app
- Select the Community tab
- Tap on "What are you up to?"
- Choose what you want to share
- Tap Next to share it on the Community feed
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-10-2021 22:41
08-10-2021 22:41
08-10-2021 22:56
08-10-2021 22:56
Hi @SilviaFitbit
I have to agree with @Rob.v , this option does not work. I can also add that it is terribly inconvenient in terms of UX.
08-11-2021 15:16
08-11-2021 15:16
@Rob.v and@Rogacz88 Thank you for getting back.
May I know if you're getting any error message while trying to share your stats on the Fitbit app? This will help me to provide you with the appropriate troubleshooting.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-11-2021 22:44
08-11-2021 22:44
08-11-2021 22:55
08-11-2021 22:55
Hi @SilviaFitbit
We simply expect the return of a function that worked perfectly. Because searching for this function in the options is a mega stupidity and a UX error. So when will you fix this bug?
08-11-2021 23:08
08-11-2021 23:08
Hi @SilviaFitbit.
Its a simple mark. It looks like 3 little balls connected with a line.
08-12-2021 15:48
08-12-2021 15:48
@Rob.v and @Rogacz88 Thank you for getting back.
Your feedback and comments are appreciated, we're always striving to improve our services offered. Be sure that features are implemented and improved based in user's feedback.
As mentioned previously, It looks like you're using a new feature that we're trying out. Your Fitbit app may look different from your friend's. We're always looking to improve our products, so if the design we're testing is successful, you may see elements of it in a future version of the app.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-14-2021 00:05
08-14-2021 00:05
Hmm, it looks like the problem can not be solved. And the Fitbit app can not be reset.
08-14-2021 04:38
08-14-2021 04:38
Dear @SilviaFitbit ,
I want to quote your statement here
Your feedback and comments are appreciated, we're always striving to improve our services offered. Be sure that features are implemented and improved based in user's feedback.
Based on this and seeing how upset is the community concerning the termination of Fitbit Coach I assume you're going to reinstate it, right?
08-14-2021 04:44 - edited 08-14-2021 04:48
08-14-2021 04:44 - edited 08-14-2021 04:48
Hi @SilviaFitbit
You say:
"Your feedback and comments are appreciated, we're always striving to improve our services offered. Be sure that features are implemented and improved based in user's feedback."
So when we get back share button on main screen? That is important for us. Your clients 😉
PS:
I find that bug in suggestions: https://community.fitbit.com/t5/Feature-Suggestions/Bring-back-the-share-icon-for-daily-steps/idi-p/... So guys and @SilviaFitbit we must give your voice 😉
09-03-2021 09:20
09-03-2021 09:20
My share button also disappeared from the Fitbit app after the last update in early August. I had hoped Fitbit would have fixed this by now. I am a premium Fitbit user and cannot believe I can't share my daily stats with friends or in groups! UGH! I am disappointed and disgusted! I have to screenshot each time I want to share and it is not the same! It doesn't show the date of the stats in the screenshot. Instead, it says "today"! Please fix this problem post haste!
BTW, I tried uninstalling and reinstalling the app and that did nothing. FYI, I have the Android version of the app.
09-12-2021 22:42
09-12-2021 22:42
Still, after 1 month. The share problem has not been solved by Fitbit
What are you or Fitbit going to do to help us???
09-13-2021 01:06
09-13-2021 01:06
@Rob.v I don't think they are going to do anything as the answer here by @SilviaFitbit and in a similar discussion on iOS by @LiliyaFitbit hint more to a planned regression rather than a bug to fix.