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All-day sync option removed from the app

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‎03-14-2020 13:06 - last edited on ‎07-01-2020 19:16 by

‎03-14-2020 13:06 - last edited on ‎07-01-2020 19:16 by

Hi,

I have the Fitbit adidas ionic & a samsung galaxy s10e phone & since a fitbit update, I've noticed that the fitbit app is on all day sync but the button to switch it off has disappeared! I've logged into my profile to see if there is an option in there but no joy! I don't want all day sync on as it drains the battery! Anyone know how I turn it off?

Thanks in advance!

Jess

 

 

Moderator edit: subject for clarity

Best Answer
84 REPLIES 84

‎08-10-2020 14:18

‎08-10-2020 14:18

Yes, please add the All Day Sync option back on.  The app is killing my battery on my iphone.  I've done all of the following and it's constantly running in the background for 9+ hours!

1) Disconnected my bluetooth and reconnected

2) Deleted app and reinstalled

3) Forced closed the app

4) Restarted my iphone

5) Changed the Background App Refresh option to OFF

Best Answer

‎08-10-2020 14:42

In response to ICho

‎08-10-2020 14:42

Yes, why apple phones get empty so soon? Google can read out Android phones anyway. With the fitbit app they have now access to the iPhones as well. So your phone is simply sending all your data to Fitbit/Google. That drains the battery. Any more questions?

Best Answer

‎08-11-2020 10:52

In response to LiliyaFitbit

‎08-11-2020 10:52

I have other things that I need my bluetooth for so turning it off is not a option.  My fitbit went from holding the charge from 8 days to 2 days.  That is Bull once again when this are working right you screw it up.

I

Best Answer

‎08-11-2020 16:00

In response to bear1176

‎08-11-2020 16:00

Terrible move fitbit. I so edcially bought this device because you can turn the all day sync off, because I don't want to wear a device that's constantly transmitting and recording Bluetooth. Not to mention the battery issues it creates...

Who runs this company? How old are they? What a clueless move.we pay money for these devices and when you go and change such a crucial feature do you think about the ramifications? This is enough to have me never buy another of your devices every again.

 

Best Answer

‎08-11-2020 18:15

In response to SunsetRunner

‎08-11-2020 18:15

Yeah, don't bother giving us some wanky reply saying how much you appreciate our input. Give us the option back. Where is the CEO of FITBIT??? Listen up!

Best Answer