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Alta HR not syncing

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‎10-24-2017 13:30

‎10-24-2017 13:30

Have tried resetting. Uninstalling and reinstalling app. My phone is a Samsung Galaxy S8. Suggestions?

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5 REPLIES 5

‎10-25-2017 08:48

‎10-25-2017 08:48

 

Awesome troubleshooting

 

Feel free to check out the Fitbit Article:
 
Try these troubleshooting steps if your device is not syncing.
 
Hope it helps
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0 Votes

‎10-30-2017 11:52

‎10-30-2017 11:52

I tried everything switched off blue tooth uninstalling app rebooting fitbit only thing that worked was unpairing ever device from Bluetooth. Hope this helps.

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‎10-30-2017 12:01

In response to SunsetRunner

‎10-30-2017 12:01

Finally started after re-setting everything about eight times. Thanks!

Anita
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‎10-30-2017 12:06

In response to Kirkwall

‎10-30-2017 12:06

Thank you!

Anita
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‎10-31-2017 10:37

In response to Amwest

‎10-31-2017 10:37

Have Fun Heart

 

katten-in-hangmat

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