12-31-2016 09:32
12-31-2016 09:32
Just got the Fitbit Alta and cannot pair to my Samsung Galaxy 5 Mini (SM-G800F) via the Fitbit app The phone is running Android version 5.1.1 (Lollipop) I can see the fitbit when you look at Bluetooth, but the App isn’t seeing the band.
I’ve reset the band, restarted phone and uninstalled / reinstalled app to phone a few times without any luck.
I had a Jawbone band before and my phone could see this fine. Any suggestion / help would be gratefully received, before I take this one back to the shop and get another Jawbone.
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01-01-2017 05:20
01-01-2017 05:20
01-01-2017 05:20
Sorted - Got my phone and Alta seeig each other.