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Alta doesn't match the time on my phone

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‎08-01-2016 12:29

‎08-01-2016 12:29

My fitbit alta is displaying the time an hour behind what the time actually is. Sync doesn't change it either.
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‎08-01-2016 23:54

‎08-01-2016 23:54

Have you checked that your timezone is set correctly in your profile settings at https://www.fitbit.com/user/profile/edit ?

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‎08-01-2016 23:54

‎08-01-2016 23:54

Have you checked that your timezone is set correctly in your profile settings at https://www.fitbit.com/user/profile/edit ?

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‎10-16-2017 14:30

In response to SteveH

‎10-16-2017 14:30

My Alta doing the same thing.  It's time displayed is several hours off and it's affecting my daily counts.

 

It won't sync for me either.  I tried resetting but no luck. 

 

I only use it for steps but would like it to be correct.  

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