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Alta fitbit won't sync to Samsung Galaxy S7 edge

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‎07-28-2016 18:28

‎07-28-2016 18:28

I've tried Turing off and on, pretending to start new device, will find it but not connect. Bluetooth is on. Shows Alta but it won't connect when you touch on it.
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3 REPLIES 3

‎08-02-2016 08:00

‎08-02-2016 08:00

Hey there @Shawnla, a warm welcome to the Community! At this time, Samsung Galaxy S7 Edge is not a compatible device to sync with Fitbit trackers. Keep an eye on it for new additions. In the meantime, you can sync with a computer or other supported mobile device, please check this post from @HelenaFitbit with the requirements. 

 

Let me know if you have any other question! Woman Wink

Retired ModeratorCindy | Community Moderator

Was this what you were looking for? Vote for it and mark it as an Accepted Solution!
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‎03-04-2017 18:38

In response to CindyFitbit

‎03-04-2017 18:38

Have they made the alta compatible with the galaxy s7 edge yet? If not how do I track my progress on my computer?

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‎03-05-2017 20:06

In response to Chriscollins

‎03-05-2017 20:06

My s7 edge has been syncing since January. No issues until today but according to this message board everyone is having issues today. 

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