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Alta hr wont sync

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Since Monday 9.22pm, the alta HR wont sync with either my LG G6 or GPad. Until that time, they both synced fine. Ive tried rebooting it - plugged in, turned off three times etc. No dice. 😕

Android Version 2.61 

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Make sure there are no updates needed for app
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There are none needed. I tried everything, but it hasn't connected since
last night?
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That's not a solution haha

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Hi @Turtle7, my apologies for the late response, I was reading you are experiencing syncing issues. How it goes so far, is the issue still persisting? If it does, can you name which model of phone are you using?

 

In one of your post you mentioned that you have tried everything to resolve this issue, however I'm wondering which steps have you tried? In the meantime, as a matter of review I recommend to review this post: Having trouble syncing? (here's how to fix this).

 

See you later.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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