Alta not tracking full run properly

[Sj-the-vegan]

I went for a run today and noticed the 1km prompts seemed wta too slow. When I finished and looked at the map it hadn't tracked the full course that I ran but just certain points in a smaller track. This is happening a lot. 

[Rich_Laue]

@Sj-the-vegan it sounds like you may have been using the Fitbit app or maybe Strava to track your run, the Alta does not have the ability to track your run with GPS and produce a map?

May I ask what phone you have?

Did you start the tracking of the run from your wrist or through the phone?

[Sj-the-vegan]

I always set it off from my phone which I run with and at the end it produces a map on my phone with steps, distance, time and calories. Just now the route mapped isn't correct. I have a huawei and never had issues in the past.