help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android 2.88 buggy

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-28-2019 08:12

‎02-28-2019 08:12

It seems that everything was working fine until the latest update 2.88 on android 6 with a charge 3

since then the app has not managed to update the resting bpm

it no longer shows heartrate information graph since the update ( although it does for recognised activities)

It no longer updates the weight data from Aria

 

that is despite a reboot and a clean of the cache.

 

can we go back to the previous version ?

 

Best Answer
0 Votes
4 REPLIES 4

‎02-28-2019 13:24

‎02-28-2019 13:24

Same here. App shows heart rate at 70BPM... constantly when actually varying between 54 and 70+.  Surprised that all this and previous update release notes is saying fixed bugs and more stable.  Clearly does neither. I could list half a dozen bugs if not more. Really amateurish FitBit.

Best Answer
0 Votes

‎02-28-2019 17:25

‎02-28-2019 17:25

No issues with me on Ionic.. As I type, my HR on the watch is varying between 59 and 61 and the phone dashboard shows the pulsing heart with the same varying range of HR with about a 2 second delay.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer
0 Votes

‎03-01-2019 02:10

‎03-01-2019 02:10

Its now Friday, yet the latest resting heart rate showing on the android app is Monday

and the latest heart rate graph on the android app is also Monday

the latest resting heart rate on the web dashboard is also  Monday

as for aria weights, they stopped updating on Android Wednesday even though they show on the dashboard.

 

can I ghet a refund on the two Charge 3's I bought ?

 

 

Best Answer
0 Votes

‎03-08-2019 01:09

In response to Spiyda

‎03-08-2019 01:09

It seems to be working now... 

it let me down when I needed it, but hopefully it was just a one off.

Best Answer