03-25-2022 10:49 - last edited on 03-26-2022 08:31 by RodrigoMFitbit
03-25-2022 10:49 - last edited on 03-26-2022 08:31 by RodrigoMFitbit
After update today to Fitbit Android Beta app 3.56.1 when I open the App it says that Nearby Permission is needed. Takes me to setting but in Android setting I have no Nearby Permission. I have given Fitbit All permissions but still get the error message in the app.
Android 12, Fitbit Sense, Beta App 3.56.1, Samsung Galaxy Note 20 Ultra
Moderator edit: Subject for clarity.
03-26-2022 13:10
03-26-2022 13:10
This is the explanation of the new requirement.
To enable the permission you should go into settings->apps, select Fitbit and then Permissions.
(Please try, i dont have access to the Fitbit beta version)
03-26-2022 13:53
03-26-2022 13:53
@SunsetRunner Thanks, but there is no such permission in the settings to set and I have tried giving Fitbit All Permissions which does not work either. Even did a search in my settings for "Nearby" and found Nearby Share. Enabled that which did not change anything.
Android 12, Samsung Galaxy Note 20 Ultra, Fitbit 3.56.1, Fitbit Sense
03-26-2022 14:14
03-26-2022 14:14
Yeah, it's an error in the beta and that permission doesn't exist currently for the app. Only fix right now is moving off the beta.
03-26-2022 19:54
03-26-2022 19:54
It's been more than 12 hours and my app store is still showing beta version. I don't have the beta app on my phone anymore. I Have re-started the phone multiple times.
The app in Google play shows its still removing my account from the beta test program.
I tried leaving developer feedback but getting a server error everytime I try posting it.
Any suggestions on how to clear beta version?
03-26-2022 20:01
03-26-2022 20:01
Settings > Search for Secure folder > Select Secure Folder settings > Apps - and see if you have Fitbit in there. I had a copy in there so it prevented the beta from going away.
That is what I finally did and everything is running smoothly now.
03-26-2022 23:55
03-26-2022 23:55
Probably.try to.delete the cache of play store and then try to reopen and search for fitbit. Normally this should work.
03-27-2022 05:48
03-27-2022 05:48
Thanks @Roni1979 deleting the cache of play Store did the trick! I was able to install the regular version of the app.
03-27-2022 08:16
03-27-2022 08:16
I went to the Playstore, found Fitbit app, scrolled down to the beta info. Chose Leave. Uninstaller the app. Then waited a few minutes. Went to playstore, downloaded the app, logged in. Granted permissions as needed and all is now working.
03-28-2022 12:57 - edited 03-28-2022 12:58
03-28-2022 12:57 - edited 03-28-2022 12:58
Just got an update for the (non-beta) app. It now includes Nearby permissions. Haven't checked out the beta, but this is a good sign. And it does say that it's version 3.56.1 ... so I'm guessing the fixed the issue and pushed the beta to production.
03-28-2022 14:26
03-28-2022 14:26
03-29-2022 03:14
03-29-2022 03:14
@RodrigoMFitbit Has this been resolved as this version (not beta version) is now shown as the latest update on my phone?
03-29-2022 03:51
03-29-2022 03:51
As of this morning, the Beta has not been updated and the issue still persists. Shame that the developers have not commented on it at all.
03-29-2022 06:33
03-29-2022 06:33
I also have this problem. I let the app take me to the "Permissions" and nothing.
I go to Settings, I search for "Nearby" and go to Nearby Devices Permission Controller and Fitbit doesn't even show up there.
Pixel 6 Pro
Android 12 version SQ1D.220205.004
Fitbit Sense
App Version 3.56.1 Beta
03-30-2022 08:26
03-30-2022 08:26
I tried contacting Fitbit via the app and via the Beta gmail to no avail. I just left the beta in the app, removed the app and reinstalled and all is working fine. The beta had on one time been a very interactive effort between the users and Fitbit but recently has only been pushing beta versions.
03-30-2022 09:13
03-30-2022 09:13
Yeah.. Looks lime I'm going to have to do the same thing afters years of being in the beta. Hard to communicate when no one listens or even replies that they are aware and working on it. I reported in both places as well. Here and in the playstore. No response.
03-30-2022 14:30
03-30-2022 14:30
Yes my Sense doesn't work anymore very frustrating!!!
My first one stopped working and now this happens: ( I'm about to be done with Fitbit all together!
03-31-2022 09:29
03-31-2022 09:29
I want to thank this forum for helping me with the nearby permissions issue. As stated here I went back to playstore as I'm using android. I opted out of the beta version, deleted the app, reloaded the app and signed in now everything works, thanks all!
04-02-2022 17:48
04-02-2022 17:48
Device and phone not reading. Message reads needs nearby permission in settings for Fitbit. Don't see that. Pixel and sense no longer paired
04-02-2022 21:59
04-02-2022 21:59
Does this help you?
04-03-2022 05:24
04-03-2022 05:24
Assuming you're on Android:
Long press the Fitbit app icon and then tap the "I" to get to app info.
Tap permissions
Tap "Nearby devices". It might be under not allowed.
Tap allow