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Android Fitbit App Down?

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‎02-22-2022 11:01 - last edited on ‎03-02-2022 11:51 by Fitbit Moderator

‎02-22-2022 11:01 - last edited on ‎03-02-2022 11:51 by Fitbit Moderator

There app just won't load any icons I select, now shows I don't have any regular food logs, won't load my exercises, nothing, juat keeps going round in circles and says it last syncd 2 hrs ago yet it's tracking my steps??

 

Moderator edit: Subject for clarity.

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1 REPLY 1

‎03-02-2022 11:53

‎03-02-2022 11:53

@ClaireCorky Nice to see you in the forums again. Please excuse the delayed response. I hop the Fitbit app is working by now. If not or if you encounter this issue in the future, please try the following. Log out and then back into your account. That way all of the information of your account will be loaded again. Please make sure that the Fitbit app is up to date. Open the Playstore and look for Fitbit. It will show you if there is an update available. You can also try a different internet connection. If using mobile data, try it with a Wi-Fi network. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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