help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android Fitbit App not allowing Wi-Fi settings

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2022 06:54

‎02-22-2022 06:54

My Fitbit app on both of my android cell phones (Samsung Galaxy) will not allow wi-fi settings.  This was working 100% until Friday morning.  Now the wifi search just keeps going around in circles

Best Answer
0 Votes
1 REPLY 1

‎03-07-2022 13:20

‎03-07-2022 13:20

I am not a Fitbit support person, but I am very familiar with Android devices, wifi, fitbit, etc. As I read this, it doesn't make sense to me, as the fitbit app has nothing to do with your phones wifi settings. Your Android settings are where you would connect to a wifi network. Bluetooth is how your fitbit talks to your phone.
I would suggest posting more information, in a new post. to make it clearer to the support team what the issue is.

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer
0 Votes