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Android Package Helper crashes on installation

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‎01-14-2018 07:14

‎01-14-2018 07:14

Unable to install latest application in Blu Life one X2 mini.

Running Android 6.0.1

 

Having attempted to update previous version and then delete and update I no longer have Fitbit App on my phone and unable to sync.

 

As I will be travelling in a weeks time this will make the blaze totally useless when I change time zone.

 

Any help would be appreciated.

As it is the package helper that crashes I have no error logs.

 

 

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‎01-16-2018 10:22

‎01-16-2018 10:22

Welcome to the Forums @Wibblishly.

 

That does sound bothersome.

 

After checking on the compatibility list, I could see that the phone you mentioned is not listed on there. This would explain what is going on. Since the phone is not supported, there might be some optimization and compatibility issues that won't allow the app to be installed properly.

 

Do you have any other mobile or a computer that you could use to sync?

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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