06-28-2021 14:09
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SunsetRunner
06-28-2021 14:09
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I downloaded this update from the Play Store on 6/25. Since I have had the update both my Breathing Rate and my Heart Rate Variability in Health Metrics have shown "No Data" every morning. This never happened before I downloaded the new version so they must have broken something when they were trying to fix the existing bugs.
I am hopeful that enough people have the same problem that they will try to figure out what has gone wrong and fix it. So far I have been unable to "chat" with support to report the problems.
Answered! Go to the Best Answer.
Accepted Solutions
06-28-2021 14:15
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SunsetRunner
06-28-2021 14:15
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I went to the support page a moment ago and saw this notification at the top of the page, "We resolved an issue that affected today's sleep stages and health metrics data. Sleep stages and other data will appear again tomorrow."
Maybe this will fix the problem I described above. I sure hope so.
My sleep stages worked till this morning. That's the first time (in a long time) that they have not worked. I thought it was related to the way I slept, not the software. We'll see what happens tomorrow.

06-28-2021 14:15
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SunsetRunner
06-28-2021 14:15
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I went to the support page a moment ago and saw this notification at the top of the page, "We resolved an issue that affected today's sleep stages and health metrics data. Sleep stages and other data will appear again tomorrow."
Maybe this will fix the problem I described above. I sure hope so.
My sleep stages worked till this morning. That's the first time (in a long time) that they have not worked. I thought it was related to the way I slept, not the software. We'll see what happens tomorrow.

07-02-2021 13:46
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SunsetRunner
07-02-2021 13:46
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It must have been a problem at FitBit because everything has been working from 6/29/2021 forward. Hope it stays that way.

