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Android app crashes when I try to start a new challenge

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Android app crashes every time I try to start any new challenge w/ friends. I can rematch an existing challenge. I've rebooted phone and cleared cache.

 

Moderator Edit: Clarified subject

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Hello @dryheatwriter, good to see you again in the Fitbit Community. That's a weird behavior, since you have tried some steps to address this issue I would like to recommend you log out and log back into the Fitbit App for Android. That should force the app to sync with our server and show you your friends again in the Challenges.

 

Keep me posted how it goes, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Hello @dryheatwriter, good to see you again in the Fitbit Community. That's a weird behavior, since you have tried some steps to address this issue I would like to recommend you log out and log back into the Fitbit App for Android. That should force the app to sync with our server and show you your friends again in the Challenges.

 

Keep me posted how it goes, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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I went the extra mile and uninstalled/reinstalled app and all is working now.

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Hello @dryheatwriter, that's great to hear. I'm glad you are back on track after uninstalling and reinstalling the Fitbit app. I'm sure your experience will help other user in the Fitbit Community.

 

See you around and don't forget stay tune to our Discussion boards.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Had the same problem and your solution worked..thanks!

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I have tried this and I still cannot start any of the 4 basic challenges. Any ideas?

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