Android app says empty battery

[Emreercan]

I have just bought charge hr. (5 days ago)
I have fully charged it but it always showed az empty battery, i did not recharge and used it 3 days.
Today i charged it full again but it still shows empty battery.
I logged out and in from app. It did not solce issue.

[Emreercan]

I have just bought charge hr. (5 days ago)
I have fully charged it but it always showed as empty battery on my lg g3 phone, i did not recharge and used it 3 days.
Today i charged it full again but it still shows empty battery.
I logged out and in from app. It did not solce issue.

[Odyssey13]

Welcome to the forums @Emreercan

Try restarting your phone. I had the same thing happen until I realized how infrequently I restart the phone. Give it a try and let us know how that works for you.

[Emreercan]

No it did not work for me

[Odyssey13]

@Emreercan  Try a restart of your device - click to learn how

[Emreercan]

Still showing empty

[Odyssey13 · Accepted solution]

contact customer support at this link - click

There is a phone number for the USA and web based email for those out of the area.