Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android app shutting down repeatedly after update.

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.
App keeps shutting down after update almost immediately every time. Can anyone help?
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Same here, just updated the app and when I try and open the app I get a message, "unfortunately, fitbit has stopped."

 

Had to uninstall and reinstall the app to get it working again.

View best answer in original post

Best Answer
6 REPLIES 6

Try going to settings on your phone, then apps, then the Fitbit app and clear the cache.

Best Answer
0 Votes
I tried that, then restarted the phone and still no go.
Thanks
Best Answer
0 Votes

Same here, just updated the app and when I try and open the app I get a message, "unfortunately, fitbit has stopped."

 

Had to uninstall and reinstall the app to get it working again.

Best Answer

Same here looks like fitbit android developers let their kids. Mess around with the app

Best Answer
0 Votes
The uninstall and reinstall did it. Thanks.
Best Answer

@Chimmi Good to hear that @gat's suggestion of uninstalling and reinstalling resolved the crashes.

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes