Android app version 2.78

[Ta2man]

SO back again with another new version of the App .

so All this was Done in about 2 mins

Downloaded the App

Logged In

Enabled All notification - location services - All day Widget - Allow do not disturb

Tried to Sync got this

Please Restart Bluetooth 

Uninstalled App 

Back to Android Wear Not Messing about with stupid Notification that are not necessarily on any other smart watch fitness tracker 

Android APP 2.78 Still Rubbish and Will Not  Work on Honor 10

Can Hope And Prey maybe One Day Fitbit Get there Act Together 

I will Await the Message " Please Check the list of Devices  - if it not on the list we cant guarantee Compatibility " 

[Crazy-Fritter]

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@Ta2man wrote:

SO back again with another new version of the App .

so All this was Done in about 2 mins

Downloaded the App

Logged In

Enabled All notification - location services - All day Widget - Allow do not disturb

Tried to Sync got this

Please Restart Bluetooth 

Uninstalled App 

Back to Android Wear Not Messing about with stupid Notification that are not necessarily on any other smart watch fitness tracker 

Android APP 2.78 Still Rubbish and Will Not  Work on Honor 10

Can Hope And Prey maybe One Day Fitbit Get there Act Together 

I will Await the Message " Please Check the list of Devices  - if it not on the list we cant guarantee Compatibility " 

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Try completely uninstalling your tracker from your phone app AND go into your phone's Bluetooth and be sure it's also removed from there. Then log out of the app. Then turn off your phone and connect your tracker back to your account with a Windows or Mac pc or laptop. You might need the Bluetooth dongle that comes with some Fitbit trackers, but if your pc or laptop has Bluetooth that should work.

Once you have your Fitbit connected back to your account, turn your pc off, then turn your phone back on and log back into the app.....you shouldn't have to pair anything, your phone will automatically detect your Fitbit and sync right away. Hopefully you shouldn't have any more issues....... I had your problem over a year ago and after doing what I described above I haven't had a problem since. I also haven't updated my app in that time either.

If you get it working don't update the app, it'll just break the connection and send you back to the beginning 😞

[Ta2man]

thanks for the information Buddy - but i have tried all of that before and i face the same issue no matter what device i have - the amount of devices in have tried the versa with is unreal .

Oneplus5

Honor View10

Honor 10

Honor 9

Next Bit robin

S8 Plus

galaxy a2017

MototG5 plus

The Only one the versa will connect to is my s8 

But My s8 got damaged 

Know i also have Ticwatchs

Ticwatch e

Huwawei watch 2 LTe

Gears S3 frontier

Lg watch style

Honor Band 3

All these Devices work Flawless with all Devices 

I have Unisalled - reinstalled 

Restarted 

Clear out chache from phone App

Done a Factory reset phones

Deleted Fitbit from account

Re added it back

Made sure it was the only device connected to Bluetooth

Cleared out Bluetooth Cache from settings

 No Matter What i do I cannot Keep a connection from the Versa to Any of the Above devices what so ever - no matter what version of the software as of  the latest version 

I have not paid 200.00 pounds To mess about with a Device over and over again 

I have also changed Versa as well Taking the first one back so this in actual fact is my second fitbit versa

So i do thank for the info buddy - But  The Software Simply Does not work and as said many may time Really Bad Experience software wise - Fantastic hardware - the software dose not back it up thou 

[Crazy-Fritter]

Wow you have tried everything 😞  ......I can't blame you for giving up on the fitbit app. You're right though, fitbit makes nice watches but their software does suck.

You have a nice collection of watches, I'm jealous lol.