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Android app version 3.13

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‎01-30-2020 06:42 - last edited on ‎01-31-2020 17:35 by Fitbit Moderator

‎01-30-2020 06:42 - last edited on ‎01-31-2020 17:35 by Fitbit Moderator

It breaks the connection to the Android widget.

 

Also--it's unclear if they finally fixed the tracking issue (the Fitbit only records data points every few minutes. leading to very unreliable distance results--even if you're walking).

 

Is it me, or does Fitbit seem as if they've given up?  I know I'm about ready to give up on them.

 

Moderator edit: Subject for clarity 

Moderator edit: Word choice

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‎01-31-2020 17:37

‎01-31-2020 17:37

Hi @Boothby171, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for taking the time to share your thoughts. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. 

 

Keep in mind that we always suggest our users to keep everything up to date because every update includes bug fixes and stabilization improvements. 

 

Let me know if you have any additional questions.

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‎02-02-2020 10:53 - edited ‎02-02-2020 10:55

In response to RicardoFitbit

‎02-02-2020 10:53 - edited ‎02-02-2020 10:55

Ricardo, thank you for your quick response.

 

I posed this issue: "Also--it's unclear if they finally fixed the tracking issue (the Fitbit only records data points every few minutes. leading to very unreliable distance results--even if you're walking)."

 

You didn't actually answer it.  I don't need politics.  I need results.

 

Has the problem been fixed?

 

BTW, the widget disconnect issue seems to have resolved itself. I'll assume it was some issue regarding synchronization.

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