Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thank you for joining us @KetoWeightLoss! I'll be happy to help you with this. Thank you for providing us with your picture. Currently a new firmware update was released, I recommend making sure you're running the latest app version I also want to recommend that you're constantly refreshing your app. This will help you to get the most recent information.
Let me know if this helps.