03-12-2019 10:49
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03-12-2019 10:49
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Yesterday, I did my 2 workouts. roughly 25 min of weights and then 35 min of spinning. On the watch it showed both going the whole time. Stopped and saved after each activity and the app only shows 26 minutes active time and will not even allow me to add it in manually(i tried yesterday and today to manually add it). Today I am at work, I sit at a desk most of my day and it is currently showing me to have 27 min of active time--which has not been the case. I have uninstalled/reinstalled the app several times. I have restarted the watch itself several times. I don't know what else to do, is there an app update glitch? A coworker of mine yesterday also said her app showed about double of her normal steps for the day. I have only had the watch a couple months and have had zero issues until the past 2 days?!?! Help!!
03-12-2019 11:02
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03-12-2019 11:02
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Hi mines isn't working properly either. It hasn't synced my steps from yesterday and saying I'm on crazy amount today. Have done the same as you installed the update for the software on my phone, uninstalled the app and reinstalled it, disconnected from bluetooth and reconnected, restarted Fitbit. I'm beginning to think it's an app glitch as I have had my Fitbit versa 11months and never had a problem with it syncing.

