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App | Weight is prompting for View Badge / New Goal even though I haven't hit the currently set goal

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‎02-19-2019 12:47

‎02-19-2019 12:47

When opening the Weight activity on my app, it's showing the "Weight Goal Met" badge+banner with a prompt to View Badge or set New Goal. It's showing this because, at one point, I had hit my goal. But I reconfigured my Weight Goals (via the gear at the top) and now it's been showing that banner for probably a year now with no way to get rid of it.

 

Is there a way to get rid of this? Or, future development idea, can we add some "Swipe to dismiss" UI to this banner?

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2 REPLIES 2

‎02-20-2019 07:25

‎02-20-2019 07:25

@TaineAH  Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear that you can't get rid of new weight goal banner on your Fitbit app. Try logging out from the app, restart your phone and log back in. Also go to settings > apps > Fitbit and clear the cache data there.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎02-20-2019 07:37

In response to AlvaroFitbit

‎02-20-2019 07:37

Did both of those, but the banner is still showing up. (The banner has persisted through two phone reformats, as well as getting a brand new phone and setting it up as a new phone instead of doing data transfer from the old phone to the new one.)

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