Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App and Settings not loading

Replies are disabled for this topic. Start a new one or visit our Help Center.

My fitbit app used to work fine, I lost my charger and ordered a new one. Now I tried to log into the desktop website and changed my password. If I go to settings, nothing loads, it says a blank page with "error"

 

Then on the app, on my Galaxy, it says either "no network connection" or "fitbit.com is unavailable" every time I try to log in.... but I have both wifi and mobile data on.

 

Yes I have uninstalled the app and reinstalled it, I have ensured my time zone is correct/automatic, I also have ensured all certificates are on/trusted.

 

Please any suggestions??

Best Answer
0 Votes
4 REPLIES 4

I am haring the samen problem

Best Answer
0 Votes

I'm having the same problem.

Best Answer
0 Votes

I'm having the same issue.  I uninstalled the app and reinstalled it now it won't let me log back in.  It say's invalid email or password.  But I can log into the Fitbit website on a computer just fine with the same email and password.  

Best Answer
0 Votes

Same problem here. 

Best Answer
0 Votes