App and fitbit out if sync

[SunsetRunner]

My actual fitbit seems to be working fine. However, my app for Android (Samsung Galaxy S7) doesn't work at all. My last sync was at 3:15 pm yesterday (April 28). I have restarted my fitbit 4 times, uninstalled my app and reinstalled it, hard restarted my phone, and turned Bluetooth on and off. It doesn't show any updates. I'm just puzzled because I have only had it since February. Is anyone else having this problem?

[kmoon]

I am having the exact same issue. My HR has not synced since yesterday at 5:38pm. I have uninstalled restarted and still tracker can't be found on either my Galaxy 6 edge or my laptop.

[Georgecpa]

Same problem
I even exchanged my 3 month old fitbit HR for a new one and still cannot sync with my Samsung 6 edge

[weisser4]

Yes, I have had mine since November (FLEX) and now it is doing the same thing.

[DiamiC]

Okay lots of us having the same issue what is the resolve

[DiamiC]

One more thing my tablet doesn't even show steps, first line starts with calories

[SunsetRunner]

It took me three times hard restarting my phone. I turned off WiFi and
Bluetooth, turned my phone off, then turned it back on, along with my
Bluetooth and WiFi. Works like a charm now.

[weisser4]

Not finding one.

Shawn M Weisser