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App crash while Tracking Exercise

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‎01-28-2016 12:48 - last edited on ‎01-31-2016 08:39 by Moderator Alum

‎01-28-2016 12:48 - last edited on ‎01-31-2016 08:39 by Moderator Alum

I have a Galaxy Edge 4.  Running Android version 5.0.1. 

 

The only part of the app that was crashing is the Track Exercise portion.  I would click it, it would come up and instantly crash.  Went out to the fitbit.com site, removed all prior tracking (those with 0 miles) as I just bought a new fitbit recently and have an old one that I have not used in a while, so there was a lot of old data out there.  Rebooted my phone and after about 10 minutes the Track Exercise portion works perfectly.  *Fingers crossed*.

Moderator edit: Edited post title.

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‎01-31-2016 08:47

‎01-31-2016 08:47

Hi @SueKim,


I've moved your post from the iOS forum to the Android forum to help keep the forums organized. I would recommend rebooting your Edge 4, log out of the Fitbit App, and then log back in.

Hope this helps!

Derrick | Retired Moderator, Fitbit
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