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App displays different distance on run than the final distance logged

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‎04-24-2020 03:46

‎04-24-2020 03:46

This has happened a few times recently and is really frustrating!

I'll track my run in my Fitbit app. Check how far I've run. Get home and sync. The app then shows a different distance, sometimes two different distances depending on whether I look at the 'map' or 'splits' of my run.

Fitbit support got me to re-set my Fitbit last week and that sorted it. Today, it's happened again - phone app showed a 4.2 mile run, app has logged 3.6 miles!!!

I'm using the GPS on my phone, so not sure that it can be an issue with the watch! 

Anyone else?

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‎04-24-2020 05:06

‎04-24-2020 05:06

Yep happening to me too! 

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‎05-18-2020 14:00

‎05-18-2020 14:00

Exactly the same for me with my Versa 1. Using my phone for GPS (and it was confirmed as connected before I set off), I ran a 5k. When my watch buzzed to say I had done the 5k I immediately stopped the watch. Now in the app, the map displays 5km but above in the title it says only 4.9km. Which is it? It's only a small difference but I don't understand how it can have two different distances!? Furthermore it displays the time as 24.15, yet the average pace was 4.56p/km displayed next to the 24.15. This is clearly not possible! Furthermore, the splits suggest it was completed in 24.10! Aaaaarggh!

 

I can't wait to get rid of this piece of junk. 

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