help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App forgets that I've hidden a tile

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-11-2017 02:02

‎06-11-2017 02:02

I have hidden the "stairs climbed" tile in the app multiple times (as my tracker doesn't have this function), and every time I sync my tracker the app shows the "stairs climbed" tile again. Why won't the app remember my edit?

Best Answer
2 REPLIES 2

‎06-11-2017 06:24

‎06-11-2017 06:24

I have the same issue with "miles". But eventually I decided there is nothing to be gained by hiding any of the tiles in the top sector of the display, including stairs because that space gained is not used by any other tiles. I.E. the area above the gray line remains the same, just more blank space.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎06-12-2017 03:06

In response to JohnnyRow

‎06-12-2017 03:06

My partner has been having the same problem, she hides the "Hourly excersise" tile and it'll pop back up next time she starts the app again. It's not so much as hiding the tiles that's annoying but also the fact the option is there and it doesn't work. IMHO the App is a mess of bugs and poor information; 3 updates later and the "Calorie intake" tile still displays different numbers to the page it links too.

Samsung Galaxy S3
Android 4.4

Best Answer
0 Votes