App is not syncing with my Samsung Galaxy S9

[AnaBanana413]

Anybody else having syncing problems.  I have turned the Bluetooth on and off, tried syncing it about 20 times and it just doesn't sync.

[Claire514]

I am having this issue with my s8+, since I got my Fitbit. I'm feeling frustrated and considering getting a Samsung brand watch...

[Wendy.s]

Having the same issues only stared yesterday. Even uninstalled app and tried again but nothing.

[Nat360]

Yes mines doing the same I haven't got a Samsung s9 but although I do have connection probs with Bluetooth an my charge 2.

[AnaBanana413]

Right after I posted the problem on Google Play my app started working
again. Maybe they fixed the problem.
Are you still having issues?

[Wendy.s]

Yes. Will give it another try.

[Maryejj]

Unfortunately I've been having the same problem with syncing. Then suddenly it'll sync for a few hours and stop again. Ugh!

[Wendy.s]

I have a Samsung j5 which after looking it is not on the approved list of phones. Yet it has been working fine a over a year.