help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App no longer shows Steps, Miles, Floors or Active Minutes and there is no option to get them back.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2020 15:45

‎08-20-2020 15:45

It appears that someone has messed with the settings in the Android app. It no longer displays Steps, Miles, Active Minutes and Floors. It only shows Calories Burned. There appears to be no way to add them back to the app. Who did what and when can they undo it?

Best Answer
0 Votes
2 REPLIES 2

‎08-20-2020 16:48

‎08-20-2020 16:48

Hi, @tdhandy! I would suggest checking to make sure your Fitbit is still linked to your account.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes

‎08-20-2020 16:54

In response to MakMak

‎08-20-2020 16:54

I'll check but the Dashboard on my laptop is showing everything correctly so I believe that my Ionic is still connected. 

Sent from Yahoo Mail on Android
Best Answer
0 Votes