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App not full length of my phone

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Can someone tell me why my app screen is cut off?  It is no longer the full length of my phone screen.  Help please

 

 

Moderator edit: Clarified subject

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Welcome to the Forums @Graced2win.

 

Let me help you figure out what could be happening.

 

The first thing I'd like to ask you is to take a screenshot of what you are seeing and then post it here as a reply. That way I can see exactly what you are seeing.

 

In the meantime, please try to log out of the app and force close it. After that, open the app again and log back in. That will cause everything to be reloaded from the severs and might correct the screen display.

 

Keep me posted on how it goes or if there is anything else that I can help you with.

Lanuza | Community Moderator

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