App not updated to new version

[VikingG]

Hi, does anyone know if there is anyway to get the app to update to the new version?

Neither my app store (Google play) nor the app itself seem to think there's a new version.

Cheers,

Gareth

[LanuzaFitbit]

Welcome to the Forums @VikingG.

Let me help you figure out what is going on.

My first question would be, what app version are you currently running? In addition to that, please let me know the Android version that your phone is running.

In the meantime I'd like to recommend that you uninstall the app and then reinstall it to make sure that the latest version available from the Play Store.

I look forward to your reply. Please let me know if there are any other questions I can help you with.

[VikingG]

Hi,

I am running Android 9.
The Fitbit app version is 2.95.
I have removed and downloaded it but it still shows the old dashboard.

Thanks for your reply.

Kind regards,
Gareth

[LanuzaFitbit]

Hello @VikingG.

Thanks for your reply and for sharing those details.

In this case the you are already on the latest version of the app. It is important to mention that the new Dashboard has not been rolled out to all users. It is still being rolled out and we will be letting everyone know when it has been made available to all users.

Thanks for your interest on this! Feel free to let me know if there are any other questions on the matter.