App not working after yesterday's update

[Chuckarock2001]

I've been using my Fitbit for almost a month now.

After yesterday's update of the app I couldn't get into it at all. I tried numerous times over many hours.

So I uninstalled the app with the view to reinstalling it. But it won't install. I even removed other apps but it still won't install ! Can someone help me please ? Thanks for your time.

[LizzyFitbit]

Hi @Chuckarock2001, welcome on board. It's nice to see you around.

Thanks for bringing this to my attention, as well for the steps that you've tried prior posting. This sounds strange and to further investigate, let me know your phone's model and Android version. Do you see an error message when trying to install it? If so, please share a screenshot of that so I can take a look. For instructions to attach a picture in your reply, check this post.

I look forward to your reply. 

[Chuckarock2001]

Thanks.The problem has seemed to have rectified itself for the time being.Yours

Sent from Yahoo7 Mail on Android

Moderator edit: removed personal information

[LizzyFitbit]

Hi @Chuckarock2001, welcome back. I'm sorry for my delayed response.

Thanks for keeping me updated, and I'm glad that everything is now working. Thanks for your efforts and I'd like to invite you to visit our Discussion Board where you can share your experiences, meet people and create new topics.

Happy stepping!