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App showing incorrect calories

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‎03-29-2016 17:40

‎03-29-2016 17:40

I went for a 6 mile run, fitbit surge said 463 calories and 6 miles. Dashboard said the same thing. But the android app said 83 calories and 1 mile. I've had an issue of the app crashing/force closing on me for about a week now I've reported several times. Just upgraded to Samsung s7 edge with marshmallow.
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‎03-30-2016 16:12

‎03-30-2016 16:12

Nice to see you around @JoMc1969! Smiley Happy  I recommend update the Fitbit app to the latest version by going to the Google Play store on your device, Tap the menu button, Tap My, Apps and choose the Fitbit app, Tap Update and if you want automatic updates in the future, check the Allow automatic updating box. Finally, sync your tracker with your app and also with your computer.

 

I hope this helps, let me know how it goes! Smiley Wink

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