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App shows spinning red wheel constantly

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‎09-14-2021 12:07

‎09-14-2021 12:07

I went hiking today and recorded the walk from my FitBit. Now whenever I go into the Exercise section of the app on my phone, I get the spinning red wheel as in the attached photo. How do I fix it?

 

Screenshot_20210914-200639_Fitbit.jpg

 

 
 
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‎09-14-2021 13:24 - edited ‎09-14-2021 13:25

‎09-14-2021 13:24 - edited ‎09-14-2021 13:25

Nice to see you here, @Specky.

 

Thanks for reporting this trouble with the Fitbit app and for the screenshot provided. I recommend you to force stop the Fitbit app by going to your phone's Settings > Apps > Fitbit > Force Stop. Then open the Fitbit app again and try going to the Exercise section again. Also please check that your phone has a strong WiFi or mobile data connection.

 

By the way, I moved your post to the Android section to keep the forum organized.

 

Hope this helps.

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