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[BUG] Android App: scores/assessment broken

ANSWERED

‎07-14-2025 02:35

‎07-14-2025 02:35

Fitbit Charge 6. New, bought it approx. 7 days ago.
Pixel Phone. Fitbit app. So far, so good.

EVERY SINGLE DAY, either in the morning or in the evening...:

ChristophDaniel_0-1752485568008.png

ChristophDaniel_1-1752485616740.png

So its either already turned on - but then, where are my scores...
Or it is turned off, and the "Turn off" actually means "Turn on". But even if I "Turn it off", why is it still not working the next day?

Kindly fix that bug.
App version: Fitbit 4.46 (110330687)

 

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1 BEST ANSWER

Accepted Solutions

‎07-14-2025 15:48

‎07-14-2025 15:48

@ChristophDaniel , A warm welcome to the Community! Thank you for your message, information and the pictures shared. 

We will pass this to our team, so that they get a closer look. 

Keep an eye open for an app update, and let us know if you find anything else. 

We appreciate your collaboration. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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Best Answer
1 REPLY 1

‎07-14-2025 15:48

‎07-14-2025 15:48

@ChristophDaniel , A warm welcome to the Community! Thank you for your message, information and the pictures shared. 

We will pass this to our team, so that they get a closer look. 

Keep an eye open for an app update, and let us know if you find anything else. 

We appreciate your collaboration. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer