07-10-2023
05:55
- last edited on
07-24-2023
17:22
by
LizzyFitbit
07-10-2023
05:55
- last edited on
07-24-2023
17:22
by
LizzyFitbit
The badges page for android app users is a mess. My page has 3 different sections for both "lifetime distance" and "daily steps". In addition, one badge I was rewarded yesterday is missing.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-23-2023 00:33
07-23-2023 00:33
Update: after deleting the android app and all data associated with it, the badges are displaying more sensibly. Still missing a few badges after this so still engaging with support.
Might helpful anyone else encountering the issue. 👍
07-21-2023 14:31
07-21-2023 14:31
Hi there, @donalhunt.
I've moved your post to the Android board as this looks more of an issue rather than a suggestion. Thanks for bringing this to our attention, and the screenshot provided. Because this is odd, I went ahead to check your details and it seems you already have a case created. I've forwarded your post so our Support team can have it on hand, please keep an open communication with them.
07-23-2023 00:33
07-23-2023 00:33
Update: after deleting the android app and all data associated with it, the badges are displaying more sensibly. Still missing a few badges after this so still engaging with support.
Might helpful anyone else encountering the issue. 👍
07-24-2023 17:21
07-24-2023 17:21
Hi there, @donalhunt.
Thanks for keeping me posted and sharing the steps that worked for you. Your post is really helpful and I'll mark it as the Best Answer instead so other members having similar issues can find a solution.