02-26-2021
13:51
- last edited on
02-27-2021
15:16
by
SilviaFitbit
02-26-2021
13:51
- last edited on
02-27-2021
15:16
by
SilviaFitbit
Has anybody experienced problem that best achievement stats and badges did not get awarded last night between 10PM and 12AM midnight ET?
I just achieved 36K steps in a day last night and should have received 35K daily steps badge, but nope. Support does not know it seems.
Any ideas?
Moderator Edit: Clarified subject
02-27-2021 15:20
02-27-2021 15:20
@APG777 Hi there. Thanks for the details mentioned.
Take into consideration that badges will be awarded if data has been tracked with your Fitbit watch. In this case, I'd like you to double check that there are no manually logged activities that could be adding extra steps to your daily stats.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
02-27-2021 16:13
02-27-2021 16:13
Thanks @SilviaFitbit .
Would tracking a walk with Fitbit phone app with GPS enabled be considered manually logged activity?
Thank you.
03-02-2021 12:33
03-02-2021 12:33
@APG777 Thank you for getting back.
If an activity is being tracked with connected GPS, it isn't considered a manually logged activity. Keep in mind that if an activity has been tracked with your Versa 2, there's no need to manually add it to your Dashboard or track it with your app.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.