Bi-annual Fitbit can't get the time right on the heart rate graph when time change occurs

[mummer18]

Why can't you guys get the time on the heart rate graph to change properly. It's been twice a year for five years now. It's not like DST comes out of the blue. Somehow you put the time back two hours. Amazing.

[Sherylkirby70]

Hi, I was trying to fix this problem for my versa2, I got it to update by going to advanced settings and then  checking box to update timezone automatically.

I hope this helps 

Sheryl 

[Bossert60]

Exactly the same issue for me on my Inspire HR.  I also didn't get a sleep score last night and I'm convinced the two issues are related.

[Bossert60]

Thanks.  I already had automatic timezone checked on my Inspire HR and I even tried switching back and forth when I read your post but it didn't help.  The time seems to be correct in all applicable functions other than Heart Rate, but the Heart Rates are still reading an hour behind.  It seems they "set back the clock" two hours instead of one for Heart Rate data. 

[KarenThompson]

Me 2

[KarenThompson]

I did that, didn't work. I see I am not the only one.

[KarenThompson]

Mine is 2 hours off also