05-29-2025
09:00
- last edited on
05-29-2025
12:48
by
FatimaFitbit
05-29-2025
09:00
- last edited on
05-29-2025
12:48
by
FatimaFitbit
Any one else having problems with the pixel watch 3? Every couple of days the screen goes completely black, everything is still functioning (notifications, steps being tracked, heart rate ECT) the only way I can fix it is by fully resetting in and that only works temporarily. I've reached out to support which was awful. They will only help if I buy a whole new watch and they'll refund me if the old one is returned within 15 days, or they will ship a new one if the old one is sent out and received within 14 days. Take into account I only have access to Canada post and they're closed down for the strike meaning neither of those methods will work for me. Is there any other way to fix this without hard resetting every 2 days?
Moderator Edit: Clarified subject
05-29-2025 10:10
05-29-2025 10:10
@Raine16 I have a Pixel Watch 3 but I have not encountered this issue. I'm sorry this is happening to you. I would recommend that you post on the Pixel Watch Help Forum. I'm sure they will be able to help you with this.
Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android
05-30-2025 06:39
05-30-2025 06:39
Mine does not need to be fully resettled, but it has (in the last month) gone a hard black a couple of time. I have been able to push the crown and the screen lights up. Touch, and the little upper button didn't bring the screen back. It seems like a bug, but mine has been easy to get back out of.
Consider TELLING Google that you will do what the ask and in your country they have to have flexibility because of the situation there. I don't think they want you, and honest user, left out because of circumstances beyond your control.
As for @alexthecat suggestion to go somewhere else to get your answers, it might work, but it is ridiculous that our Pixel Watches are 100% Fitbit run (which is Google) and they have not set up a community place here explicitly for users to work through this concerns.
On the other site a community "leader" tells you that you are dumb and wrong and the solution is the do something completely unrelated, and then they lock the thread some no other users can pipe in with similarly mysterious new problems.